Charlesmark Hotel & Lounge - At Copley Square, Back Bay, Boston
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"My wife and I just spent 3 wonderful nights at your hotel. The location is close to everything that we wanted to see ,or the transportation to get us there. The room was excellent and the staff went well beyond expectations. In particular Scott and Stephanie went out of their way several times to make sure that we understood the directions they were giving to us and advice on items of interest. Our vacation was enhanced greatly because of your staff and the accomodations at your hotel. I would highly recommend your hotel to anyone visiting Boston and plan to stay there again when we return in the future."
Steve Stefancik
Slidell 07-21-2010
"The property was fantastic. My husband and I enjoyed our stay. While he was here on business I did a lot of sightseeing. After a long day out and about it was wonderful to come back to such a relaxing room."
Alma Richardson
New York 07-10-2009
"The location is exceptional. The rooms are small, but very cozy and clean. Most of all we will remember the friendly staff. Scott, thank you very much for your help with directions, and answering patiently all our questions. Sarah, thank you very much for helping us with the bags on check-in, for giving your umbrella when we were heading for the Duck Tour and it started to rain unexpectedly, and most of all for your warmth and friendly smiles. You made our short stay in Boston unforgettable. We will definitely stay in Charlesmark Hotel on our next visit to Boston. Thanks and Regards, Armen & Anna Torikian (Verona, NJ) Lu Malgo, Slava Semirozum (Manalapan, NJ) June 1, 2010"
Armen Torikian
Verona 06-01-2010
"Thank you for a wonderful stay at your hotel. In all our dealings with your hotel, everything ran smoothly. Quick responses to emails during the process, our check in was so easy, everything was well managed, all the staff are extremely friendly and the location was so convenient. We shall certainly recommend the hotel to anyone traveling to Boston- and especially to our travel consultant. Please convey our thanks to everyone for the tip-top service. Kind regards from Cape Town Irwin and Jenny Wrotzlovsky"
Irwin and Jenny Wrotzlovsky
Cape Town South Africa 10-07-2010
"I spent 5 nights at Charlesmark Hotel. Great location; one block from Copley Square and near a T station. The room was not big, but comfortable, and everything worked ok. Best customer service. Special thanks to Niki at the Reception Desk. Her assistance and kind disposition was outstanding. I loved Boston and my stay at the Charlesmark."
Maria Alejandra Rada
Lima, Peru 05-03-2010
"I have stayed there for 6 nights in early April'10. Thanks to all hotel staffs for the hospitality, friendly and recommendation to special interesting place. Especially would like to thank the maid who took care our room on 4th floor. We're really appreciated and happy."
somchit twilkaew
BANGKOK 04-23-2010
"Thank you so much for your hospitality and service. We loved everything about our stay. We also appreciate the personalized recommendations on touring and dining. We thoroughly enjoyed our stay. With much gratitude, Kelly Milizano , Staci Elias and our 19 students."
kelly Milizano
Tampa 02-09-2010
"The staff of the Charlesmark are to be commended for their kindness and hospitality. Our son , Robert stayed there from Sept 3--Oct 4th. He is handicapped and I especially thank the lady who did his laundry and Scott who took my calls of concern for Robert. He is a true gentleman, very kind and professional. Sincerely, Doris Goerisch"
Doris Goerisch
Simi Valley 10-13-2009
"Hi Mark, Casey and I had an awesome time last Friday, the hotel was perfect. What a cool place you have in the Charlesmark. Your staff was super attentive and friendly, particularly Jefferson at the bar! Hope to see you again soon. Katie Kirchner"
Katie Kirchner
Orleans 09-23-2009
"Don and I thought your hotel was terrific. Great location, comfy room and very helpful desk staff. Will be sure to recommend the Charlesmark. Best Regards, Lisa"
Lisa Miettinen
Woodstock 09-22-2009
"Great atmosphere. Everything was close by and the staff was very helpful."
Jonas Spellman
daytona Beach 08-03-2009
"Welcome to our new web site. Thanks for your feedback. Mark"
mark hagopian
Boston 08-01-2009
"The room was perfect for a single traveller and conveniently located in the heart of the city. It was easy to get to all of the major landmarks on foot and by transit. Overall the hotel is top notch."
MB Jiang
Toronto 12-03-2010
"I could not stop talking about what a fabulous time we had at the Charles Mark Hotel. Already planning our summer get away! Jefferson you are the Bomb! You made our visit awesome hope when you visit Maine you will look me and Mark up.. See you in August Martina"
Martina Notz Mark Johnson
standish 03-10-2011
"Thank you for making our Boston trip so enjoyable. My husband, sister and I stayed with you during this past Boston Marathon. What a WONDERFUL hotel- and each staff member we met was so friendly and accommodating. I feel so lucky to have stayed at the Charlesmark. I know the chances of staying with you again during the marathon are probably as likely as meeting the new qualifying requirements! (Well, secretly, I am hoping I might have a shot in 5 years when I'm in a new age group!) After all, I need to run it again when I'm not injured and do better than I did in this race! Seriously, thank you again. The Charlesmark is a 5-star hotel in my book. (I'll be sure to put a good review on trip advisor!) Sincerely, Mary Ruth Casey Herculaneum, MO"
Mary Ruth Casey
Herculaneum 04-29-2011
"Dear Jefferson, Thank you for your generous support of the 'Help Rebuild Japan' fundraiser. The event was a tremendous success and you and your staff were awesome! Thank you so much for helping us host the event at the Charlesmark. Thank you, Kyoto, Michele, Kris & Ashsh"
Boston 05-23-2011
"Monthly Wine Tasting's at The Charlesmark Lounge I went to the July event this week - for the first time - and was totally WOW'ed by the place, the food, the wine, and the service. Your event out-shined many others I've been to...keep up the great work! I look forward to attending many, many of your events. Thank you, Amy Beaulieu"
Amy Beaulieu
Boston 07-25-2011
"I just wanted to thank you and the other staff for the great hospitality shown to Ambassador Moore and his guests. They are still on their New England visit but contacted me today to say how much they enjoyed their brief stay at the Charlesmark. Many Thanks Regards, Helen Helen Patterson Trade and Economic Officer Embassy of New Zealand"
Helen Patterson
"Great hotel, great location. It has a European look and feel. I've lived in Boston and the surrounding suburbs for 56 years and staying at the Charles Mark opened my eyes to so many new places and fun things to do in Boston. I feel rejuvenated. The staff is young, professional, knowledgeable, enthusiastic. Like Mary Poppins....perfect in every way."
Ed Kelley
Lexington 11-28-2011
"I wanted to take the opportunity to let you know how much I enjoyed my stay at the Charlesmark where I stayed the nights of May 11th and 12th. The service was exceptional and the staff were wonderful. I had to book my stay very last minute and thus did not know what to expect. But upon arrival, I found the staff welcoming and a great room. I loved the modern design and the feel of the hotel. I was also surprised that though I was right next to the bar, the noise outside was not so loud. I was incredibly appreciative that your internet was complimentary. The bar and restaurant were surprisingly unique (though could be slightly more affordable). I could not partake in the continental breakfast as I am unable to eat gluten, but no matter. The amenities and service were superb. Your kind concierge even brought me ice so I did not have to go to the ice machine in my pajamas. Unfortunately, I was moved to Boston Park Plaza for the remainder of my stay in Boston until the morning of the 16th. I very much regretted my stay there, but since it was purchased by someone else, I had no choice. They in no way compare to the Charlesmark. Thank you again for your exceptional hospitality. I do hope to return to Boston and to stay at the Charlesmark again. I will certainly recommend you to others. Best- Erin"
Erin Gilmer
United States 06-04-2012
"My husband and I stayed at the charlesmark from July 7-10, and we could not have been more delighted -- the hotel is charming, the location is fabulous, but the truly amazing part of it all was the unending assistance and just general coolness of your staff -- particularly Laura and Scott. Laura went out of her way for us with our dry cleaning disaster, dinner reservations, and general advice for everything from oysters to massages. She really seemed to 'get' who we were and made all her recommendations based on what we would truly enjoy as opposed to a standard set of recommendations for all guests. this kind of personalized attention was so wonderful, and really made our stay great. thanks for hiring such amazing people! we can't wait for the next stay. best regards, Kim & Mike O'Connor"
Kim & Mike O'Connor
United States 07-17-2012
"Thank you for a lovely stay at the Charlesmark. When I plan to visit Boston again, I will make that my first selection. Prices were reasonable, staff helpful and friendly, and location an added benefit. Linda Carrington"
Linda Carrington
United States 09-05-2012
"Thanks for an amazing nights stay! Our room was so comfortable and the people at the front desk were so helpful, from checking in, to providing places to go, to storing our luggage. Everyone made our 1 night stay unforgettable - will definitely stay there when in Boston again!"
Nathaniel Dineros
Toronto, Canada 09-09-2012
"Hi Curt, I can not begin to express how much we enjoyed your hotel. The staff was amazing. No matter what our request we were met with a smile. We felt our requests were never seen as a bother. I also noticed the friendly, kind manner staff spoke to each other. That is so important to the setting of the atmosphere, We would be very happy to recommend The Charlesmark to our friends and hope to return soon. Wishing you and your staff a wonderful Christmas May 2013 be your best year Olive"
Olive *
United States 12-21-2012
"Dear Jefferson: Good day to you! I am sending you this email to say: Thank you! for the outstanding service and hosting of me and my friends/family at The Charlesmark Hotel & lounge yesterday. I am so humbled by the treat and gesture you had with me; and for sending a bottle of champagne over to me. You were much to generous and kind to me, Thank you!. Really. The accommodations, service and ambiance were outstanding. I was told by my guests that they had a wonderful time. :-) which means the world to me. While, I know you were busy person, I want you to know that I toasted to life and that includes you. Thank you so very much for having your staff be outstanding; as I know they model after you and what you do as the Manager. From one manager to another, I command & acknowledge the superb service provided to me and my guests by your staff. Please know that I will continue to frequent the lounge and make sure to toast to our continued exchange in future occasions. I am positive folks will contact the Charlesmark for future events to come. Thank you for making my day a special evening. I am wishing you a warm and fabulous day and grand rest to the week. Warm and highest regards to you and your staff, Meriel M. Marmanillo"
Meriel Marmanillo
United States 02-08-2013
"Hi Kim! I just wanted to say thank you so much for your help with everything for our Digital Rendezvous. We had such a great time and everyone had wonderful things to say about The Charlesmark. You guys helped put on our best event yet! Thanks again! -Lola LOLA SIZEMORE CREATIVE AGENT VITAMIN T"
Lola Sizemore
Boston, MA 03-25-2013
"Our thoughts are with you through the horror of Monday's blasts. We know you were ground zero and our thoughts and prayers go out to all of your staff. Thank you for all the goodness and charity you knowingly exhibited to your patrons and anyone in need. We will continue to stay at the Charlesmark and know that good thoughts are going out to you and your neighbors. Best regards, Annie"
Annie Harlow
Vermont, VT 04-17-2013
"I have stayed at the Charlesmark several times. Great location, really cool rooms and bar. I sincerely hope that the Charlesmark did not sustain serious damage or injury to staff in the Marathon attacks. Looking at the map, the first bomb must have been very near the front door of my favorite Boston hotel."
Bruce Weaver
Pittsburgh, PA 04-18-2013
"We just wanted to take a minute to tell you how wonderful our stay was and the perfect service we experienced. The hotel was beautiful! Our room was impeccably clean and bright. Laura, the front desk person, was welcoming and extra helpful. GREAT job!"
Kerry and Damien Madden
United States 06-04-2013
"My wife and I spent a few days at the Charlesmark during June 2013. The room and service were special. We could not have asked for anything more from the staff nor hotel. Especially Andrew, who helpd us with his knowledge and needed directions. Even during the rain, he made assure we had the needed umbrella. Each resturant recommended has special memories. We look forward to the next stay. Thanks again for making our stay more than enjoyable."
Michael Jacobson
Oxford, MS 06-15-2013
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655 Boylston Street   ·   Boston, MA  02116   ·   T. 617-247-1212   F. 617-247-1224
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