Charlesmark Hotel & Lounge - At Copley Square, Back Bay, Boston
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01
"We had a great four nights at the Charlesmark Hotel last week. The location, food and service were top class, thanks."
Megan Grant
New Zealand 10-13-2013
02
"Very nice hotel, thanks"
Alanya Emlak
Alanya, Turkey 11-09-2013
03
"I stayed at the Charlesmark for Game 6 of the World Series and for the parade. My room was right on the street, with a great view of all the action. The room was smallish but very attractice and amazingly quiet. The location of the hotel is great and really convenient to public transportation, good shopping, great restaurants. The staff was; very friendly and helpful. I would definitely book at this hotel again. It was a wonderful experience"
Madeline Keaveney
Chico, CA 11-21-2013
04
"I recently stayed at your hotel this past weekend (Nov. 22-24). I was there with a friend attending a conference. During our stay, there were two lovely young woman who accommodated us with our bags, locking my computer in the safe, and mostly - truly helping me as I was utmost stressed and frazzled when I left. They must have thought I was crazy, but their calmness and help truly was greatly appreciated!! It made a stressful moment so much easier for me. Thank you!"
Margot Nasti
United States 11-25-2013
05
"Stayed here 12/14/13.B-Day surprise for my wife.Concert at Berklee, dinner at Capital Grill. The Charlsmark location,staff, and venue is outstanding.We would recommend the Charlesmark to anyone. Thank you. We hope to return soon. Love & hugs, Rich & Helena Petersen"
Rich Petersen
Dedham, MA 12-15-2013
06
"Great hotel… wow. Dang near perfect. Fresh chocolate mondo donuts, cleaner than clean rooms, kick ass sound and TV, crazy ass bar, really helpful staff, location is outstanding, super comfy bed. I travel the WORLD. When I have an experience like this, I always wonder, why is it so difficult to provide this experience. Seriously."
Peter Cresse
Arlington, VA 02-14-2014
07
"My apologies for not emailing you sooner, but I wanted to thank you for the terrific room at your hotel. We loved the view! It's not often that I stay at a hotel which offers an flawless experience. I wanted to be sure to recognize you and your staff for this. Cheers, Dia"
Dia Black
United States, United States 02-18-2014
08
"What a wonderful discovery. I totally love this place. Boutique hotel at a reasonable price and in the PERFECT location. Front desk, bar tenders, maids all very pleasant and helpful. Breakfast is exactly what they state. Bagels are fresh and yummy. Would like to whole milk for coffee/tea in addition to H/H. Clean and modernly cute rooms. Amenities same as one of the top chains. Will be back!"
Marcy VanZile
Pine Beach, NJ 03-31-2014
09
"I wanted to thank you for taking care of us and giving us discounted rooms during our visit to Boston to pay respects to our fallen brothers from the Boston Fire Dept. All 12 of us remarked on how wonderful the hotel was, and how accommodating and personable your staff was. We arrived in Boston with the 12 of us and we all left with a city of friends. Thank You once again for a wonderful experience and you can be assured that during our next trip to Boston whether it be for business or pleasure, The Harborside Inn is where we will call home. Warmest Regards, Steve Kohler Atlantic City Fire Dept L1 P3"
Steve Kohler
Atlantic City, NJ 04-08-2014
10
"The Charlesmark Hotel is an excellent value. Small, tidy, comfortable room. Friendly, accommodating staff. A perfect location if you're playing tourist. Besides the hotel, the Charlesmark Lounge attached to the hotel is a great little bar. The bartender Jefferson is an exceptionally friendly and accommodating fellow. He was like our own personal concierge. He'd ask about our day, make suggestions for the next day, and in general was exceptionally interested in seeing that we had a good tour of Boston. I felt like Norm at Cheers after a few days on a stool at the Charlesmark Lounge. Go there."
Jim Van Tuinen
Kalamazoo, MI 10-04-2014
11
"I had the good fortune to stay at Charlesmark Hotel for an entire week on the top floor, and it was a wonderful experience. The room was well thought out, very clean and comfortable, warm and very quiet. The staff were friendly, knowledgeable, happy and willing to help with any requests I had. The included breakfast each morning made it easy to get busy days started. Finally, the free wifi made it easy to get my work done despite being a few times zones away from my home. Great place, great value!"
Tim Magee
Calgary, Canada 03-20-2015
12
"Tyea's knowledge and customer service was spectacular. She was extremely personable and a perfect employee to have first contact with guests. I've worked in the hospitality industry for 15+ years so I know talent when I see it so she definitely should be someone who should be kept happy and for a long time. Thank you!"
James Ohrenberger
Boston, MA 06-20-2015
13
"Although I was confrontational at first, Jefferson's reaction was calm, cool, and collected. His personality and demeanor is perfect for the hospitality industry. I think that he should be considered for a larger role in this hotel, he's someone that could make a positive impact on the future success of the charlesmark. I would like to also officially apologize for taking out my agrevation out on him when it had nothing to do with anything he did, in fact just by his positive reaction to my anger would make me come back. JEFFERSON IS AWESOMELY SPECTAULAR!!!"
James Ohrenberger
Boston, MA 06-21-2015
14
"Excellent location and services. The Charlesmark Hotel is situated in a area that you can reach tourist spots using public transportation easily (Freedom Trail, Public squares, MIT, Harvard, etc..). Near mall and many others stores (including a Brazilian Steakhouse - Churrascaria!). And the treatment of the hotel staff was very good. I recommend The Charlesmark Hotel."
Renato Luft
Santa Maria, RS, Brazil 10-09-2015
15
"My husband and I just spent three nights at Charlesmark. It was a great experience! The location was phenomenal. The green line was right across the street and the convenience of the beautiful Back Bay at your front door! Our car stayed in the lot for the entire three days, yet we were busy and very happy without it. The room was very small admittedly, and it had a weird odor, but was very cozy and comfortable. The bathroom was pretty, clean, and had a great shower! I WOULD stay there again, no question, but I definitely would say something about the smell (I think it might have been a cleaning product.) The staff was friendly and the breakfast was good. The coffee was delicious and available all day. I felt more like a resident of the Back Bay than a traveler. We loved it and would definitely recommend it!"
Pam Cowan
Cherry Hill, NJ 01-18-2017
16
"What a tremendous spot and experience. Literally ON the finish line for the Boston Marathon in the middle of it all in Copley Square. A 'T' stop is no more than half a block away. You name it; stores, sightseeing, easy parking garage access and a 1 mile walk to famed Fenway Park means that we'll be back whenever we can. Super accommodating people placed us in a room before check in, free drink vouchers for bar in evening and FREE breakfast and wifi. We literally couldn't as for anything more, THANK YOU!"
Mike V
NJ 04-12-2018
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655 Boylston Street   ·   Boston, MA  02116   ·   T. 617-247-1212   F. 617-247-1224
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